Here you will find a sample of published reports and case studies outlining the effects and impacts of telephone-based healthcare services and health software. Some studies have been undertaken by Medibank Health Solutions (formerly McKesson Asia-Pacific). Others are from external industry sources. Medibank Health Solutions publications - Health call centres
- Telephone triage
- Mental health
- Chronic disease management
Industry publications - Health call centres
- Telephone triage
- Mental health
- InterQual Software
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